Db22 Privacy Policy – Our Commitment to Protecting Your Data

Db22 is one of Bangladesh's most trusted online gaming platforms. We believe each user's personal data belongs to them, and protecting that data is our primary responsibility. This privacy policy applies to the db22 website, mobile app, and all other digital channels.

This policy explains what types of data db22 collects, how that data is used, who it may be shared with, and how much control you have over your own information. db22's privacy policy is developed in accordance with international data protection standards.

This policy is written with Bangladesh users in mind, so every member can easily understand exactly what we do with their data.

Db22 collects two types of information from members — data you provide directly and data collected automatically. Details are outlined below.

Directly Provided Information

When you register, make a deposit, or contact support on db22, we collect the following information:

• Full name, email address, and mobile number
• Date of birth (for age verification)
• Residential Address
• Payment details (bKash/Nagad/Rocket number or bank information)
• Copies of identity documents submitted for KYC verification
• Messages or complaints submitted to support

Automatically Collected Information

When you use the db22 platform, certain technical information is recorded automatically:

• IP Address & Device Type
• Browser and Operating System Information
• Login times and session duration on the platform
• Gaming Activity & Transaction History
• Cookies & Local Storage Data

Db22 uses collected data solely for specific, legitimate purposes. We never use your personal information unnecessarily or for unauthorized activities.

• Account Management: For registration, login, and verifying member identity.
• Payment Processing: For receiving deposits and sending withdrawals.
• Security & Fraud Prevention: To detect suspicious activity.
• Customer Support: To handle complaints and resolve issues.
• Legal Compliance: To comply with AML and other applicable regulations.
• Platform Development: To improve your user experience.
• Promotional Communications: To notify you about bonuses and offers (you can opt out at any time).
• Responsible Gaming: To help detect and prevent problem gaming.

Cookies and similar technologies are used to keep the db22 website and app running smoothly and to improve the user experience.

Types of Cookies

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand usage patterns on the platform.
• Performance Cookies: To monitor site speed and performance.

Db22 does not use tracking cookies from any third-party advertising networks. Our tracking activities are confined entirely to our own platform services.

Db22 handles your personal data with the utmost care. Information may only be shared with third parties in specific circumstances and under strict confidentiality agreements.

When Information May Be Shared

• Payment Providers: To process deposits and withdrawals, necessary information is shared with bKash, Nagad, or your bank.
• Legal Authorities: When required to comply with an order from a government or regulatory authority.
• AML/KYC service provider: For identity verification and fraud prevention.
• Technology Partners: IT service providers engaged to operate the platform.

International Data Transfers

As an international platform, db22 may store certain data on servers located in other countries. In such cases, the relevant data protection laws of those countries and international standards are observed.

Db22 does not retain your data longer than necessary. Information on active accounts is kept for as long as the account remains open. After account closure, certain data may be retained for a defined period as required by law.

Db22 employs industry-leading technical and organizational measures to keep your personal and financial information secure.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Firewall Protection: Advanced firewalls are in place to prevent unauthorized access.
• Two-Factor Authentication (2FA): Two-factor authentication is available to enhance account security.
• Regular Security Audits: Regular security audits conducted by independent third-party experts.
• Access Controls: Only authorized personnel have access to sensitive data.
• Data Backup: Regular backups are maintained on secure, encrypted servers.

Db22 believes every member has full ownership of their personal data. You may exercise any of the rights listed below.

• Right of Access: You have the right to know what information db22 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
• Data Portability: The right to receive your data in a standard, portable format.
• Right to Opt Out: Option to opt out of promotional emails and notifications.

To exercise any of these rights, contact us at [email protected]. db22 typically responds to requests within 30 days.

Db22 is an adult gaming platform strictly not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.

If you believe your child has registered on db22, please contact us at [email protected]. We will resolve the matter promptly.

Db22 may update this privacy policy from time to time. Changes may be necessary due to developments in technology, law, or business operations.

• For significant changes, a notification will be sent to your registered email address.
• The date of each update will be noted at the top of the page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you object to any changes, you will have the option to close your account.

If you have any questions, comments, or concerns about this privacy policy, do not hesitate to get in touch. db22's data protection team is always ready to assist you.

• Email: [email protected]
• Live Chat: Log in to the platform and chat with us directly
• Support Hours: 24 hours a day, 7 days a week

For data-related requests, we typically respond within 30 business days. Complex cases may take a little longer, but we aim to send an initial response within 72 hours.